Explain the data rules clearly.

This page is the plain-English rulebook for how SiteBinderhandles workspace information, job files, share links, and support messages. The goal is simple: make the product's data behavior easy to understand.

Central Summit Systems LLCsupport@centralsummitsystems.comSafe-to-share photo controls

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Pair the data rules with the trust surface that makes those rules feel real.

Key boundaryPhotos safe to share stay separate from internal-only photos

Privacy text matters more when buyers can immediately see the public trust and support surfaces behind it, instead of reading the policy in isolation.

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Keep the help path close to the policy so people can read the rules and know where to ask questions.

What SiteBinder stores

SiteBinder stores the information needed to run one connected field-and-office job file. That includes workspace identity, project records, job photos, support records, report and customer file content, invoice support, app activity, subscription access, AI request content, and inbound business messages.

Workspace identity and access

Owner accounts, workspace profile details, seat and invite records, and sign-in context are stored so the right people can reach the right job files.

Job file content

Project basics, job photos, internal notes, photos safe to share, support records, report text, invoice support, and customer file content are stored so one job can stay in one memory system.

Support and commercial messages

Support requests, demo requests, pilot requests, and owner follow-up notes are stored so the business can respond clearly and keep the early customer pipeline organized.

App activity and subscription access

The app sends usage events with an app-generated install ID, app version, time, and action details to SiteBinder so we can understand where setup or purchase steps fail. Apple handles App Store billing; RevenueCat helps check subscription access linked to your SiteBinder account.

AI requests

When an AI feature runs online, relevant saved job details or the selected image are sent from the SiteBinder server to OpenAI to produce the requested answer or draft. Offline and unavailable AI uses a local helper instead.

Why the product stores that data

To keep project records organized across web and mobile.
To generate client-facing reports and invoice support files.
To handle sign-in, workspace identity, team invites, and support messages.
To check subscription access and improve setup and purchase flows.
To return an AI answer or draft when a connected AI feature runs.

How data is meant to move

Photos safe to share are meant for the shareable customer file and public share pages.
Internal-only photos stay in the main workspace for crew and office context.
Workspace owners are responsible for deciding who can access the workspace and who receives share links.
Support requests and commercial inquiries go through the support email and contact forms so the business can follow through on them.
A connected AI answer is a draft to review, not proof that work is complete or a message already sent.

What workspace owners should manage

Review workspace users, invites, and public share links regularly.
Keep only the records and photos you actually need for business operations.
Use the safe-to-share and internal-only photo flags intentionally instead of treating every image the same way.
Keep the legal company name, support email, and mailing address accurate.

Account deletion

In the iPhone app, open Account settings and choose Delete account and cloud data. After you confirm with your account email, we record the request and work to remove your account and associated cloud job files, photos, and public share links within 30 days. We send a confirmation email when the work is complete. Shared business workspaces may require an ownership handoff so another person's records are not removed by mistake.

Requesting SiteBinder account deletion does not cancel an App Store subscription. Manage or cancel that subscription separately in Apple's subscription settings. For help with a request, contact support@centralsummitsystems.com.

How to reach us

Support and privacy questions should be sent to support@centralsummitsystems.com. Company mailing address: 7823 W 98th Ave, Broomfield, CO 80021

Review and updates

This privacy summary should stay current as the product, company details, and operating practices evolve. When needed, it should also receive owner and legal review.